Technical Value Advisor/Cloud Enterprise Architect
Popis pozice
Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.
The Technical Value Advisor role in Make is much more akin to a traditional Cloud Enterprise Architect in many other SaaS companies. As with other Cloud Architect roles you will work directly with our Customer Success Managers and become the technical authority understanding our customers requirements, strategic & future plans, helping to ensure our customers maximum business value and achieve business goals.
The work you’ll do:
- In a post-sales capacity you will assist our customers with design and implementation of Make with creative problem solving
- Team with the Support Customer Success Managers by owning the technical diagnosis, prescription, and validation phases of the post sales cycle and provide a consultative approach in advising customers
- Perform business and technical discovery with Customers to quickly understand customer priorities and pain points
- Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business users, developers, architects, IT operations professionals, and senior IT management
- Create, identify and deliver automation opportunities, customer roadmaps, solution visions, strategy to ultimately help demonstrate the corresponding business value
- Collaborate cross functionally and be an advocate for the customers own succes
Requirements:
- University degree or equivalent professional training, ideally in Computer Sciences
- Relevant work experience (3+ years) in the area of customer facing pre-sales and/or post sales engagements in a SaaS/iPaas/Automation application organization
- Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done
- Ability to learn new concepts, technologies and solve problems while understanding business strategic goals of our Customers
- Excellent presentation skills:○ Showing the value, capabilities and differentiators of Make○ Composure in front of all levels of technical and business audiences
- Ability to not only perform discovery and lead architectural discussions but also design proofs of concepts using Make to demonstrate the value
- A passion for technology and translating that passion into business impact for customers
- Ability working in a fast-paced and dynamic environment flexible hour throughout the sales territory
- Ability to present the business value of our solutions and enable the customers to leverage them internally and externally
Technical Landscape:
- Backend coding background is a prerequisite
- Solid experience with various databases such as MsSQL, PostgreSQL or Oracle
- Excellent understanding of microservices architectures, web-services, cloud infrastructure and API ecosystem
- Experience with cloud providers like AWS, Azure, GCP or similar
- Experience with IaC (ideally Terraform)
- Experience with Docker and Kubernetes, and in particular application packaging, deployment, containerization, and other supporting tools (such as Helm)
- Nice to have but not required:○ Integration product experience. Other integration vendors include MuleSoft, IBM, BEA, Oracle, TIBCO, etc.○ Mastery of Linux
What Make can offer you:
- The unique opportunity to work within a no-code, iPAAS solution enabling anyone to design, build and automate without the need of coding.
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
- Physical and mental well-being support (subsidized gym membership, access to counselling, virtual events on well-being topics, and more)
- A global and growing team of Makers from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- Business Resource Groups to help you feel connected, valued and seen - equally available to Makers (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
#careeratmake
#LI-PB1
What we stand for:
? We roll together - We embrace different ideas to grow together and create powerful solutions.
? Customer impact first - We empower our customers to succeed, aiming for sustainable impact.
⚽ Game on! - We're explorers at heart: play is our fuel and creativity has no limits.
For more, feel free to check out our Life at Make Instagram, Meet-up page, or YouTube to get a sense of the vibe.
Make is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
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