Technical Support Specialist - 1st level
Would you like to develop yourself in an international company as IT support 1st level with options of further growth?
We are looking for a local first level IT support technician. You will be part of the EMEA IT support team and provide 1st level support to all users for the Ostrava/Prague office locally and the entire region remotely.
The main responsibilities for the role:
- Provide technical support for users in the EMEA region, their client computers running Windows and the local technical infrastructure
- Set up new client computers or reinstall for further use
- Provide IT related introduction training for new hires
- Liaise with IT operation colleagues in order to resolve local issues, resolve tickets assigned within the IT helpdesk ticket system and escalate tickets as appropriate
- Test and support implementation of new IT technologies
Further duties will include:
- Report to the regional IT management about your activities
- Take over other IT related duties as business requires it
- Follow and enforce IT policies
- Documentation
You may impress if you have experience with:
- Customer facing or service position
- Installation, configuration and maintenance of client hardware, operating systems (Windows) and applications
- Network topologies, network protocols (TCP/IP, DNS, DHCP)
- Fluent English
You should be able to handle technically:
- OS Windows 10/11
- MS Office Suite
- HW systems support
- Cloud computing (Office 365)
Nice to have:
- Knowledge of Apple products
- Vendor management
Jaké jsou benefity?
- International environment with daily usage of English
- Time for self-development + other trainings
- Flexible working hours + Home Office (most of the time)
- 5 weeks of vacations
- 3 Sick days
- Attractive compensation package
- Annual bonus
- Cafeteria system, Lunch credit
Hledáme
- Česky - domluvit se
- Anglicky - domluvit se
- Úroveň: Junior
- Praxe: 1 rok
- SŠ Vzdělání
Buďte první, kdo se na danou nabídku práce přihlásí!
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Práce Technical Support Specialist - 1st level: Často kladené otázky
👉 V jakém městě se nabízí nabídka práce Technical Support Specialist - 1st level?
Práce je nabízena v lokalitě Ostrava.
👉 Jaká je nabízená mzda na této pozici?
Nabízená mzda je 40 000 - 50 000 Kč / měsíc .
👉 Jaká firma nabírá na tuto pozici?
Tato nabídka práce je do firmy EiBi Group s.r.o..
Zaujala Vás nabídka práce na pozici Technical Support Specialist - 1st level ve městě Ostrava?
Pošlete svůj životopis firmě EiBi Group s.r.o. ještě dnes.
Pokud hledáte další podobné nabídky práce, podívejte se na aktuální pracovní místa Ostrava - IT
Pokud hledáte další podobné nabídky práce, podívejte se na aktuální pracovní místa Ostrava - IT