Senior IT Support Specialist @ smartKYC Remote

Senior IT Support Specialist @ smartKYC

Remote

Must-have:

• Oral and written communication skills, with fluency in English
• Analytical thinking and problem solving, being detail-oriented and capable of delivering a high level of accuracy
• Sysadmin background in Linux administration
• Knowledge of networking fundamentals (DNS, load balancing, VPN, firewalls).
• Good experience with one of these RDBMS products: Postgresql, MS SQL Server, Oracle database
• Experience in Git, Jira, Jenkins, Ansible, Docker
  

Nice to have: 

• Proactive and eager to learn new technologies
• Knowledge of other (natural) languages
• Experience with Kubernetes or OpenShift/OKD or AWS EKS/ECS
• Experience with REST API testing, especially with Postman
• Experience with Cloud deployment, Helm charts and Terraform
• Experience with Java deployment environments (e.g., Apache Tomcat, Apache ActiveMQ, Artemis)
• Experience with Elasticsearch
• Experience with Python script development
• Experience with Active Directory and LDAP
  

Working closely with various members of the R&D team, smartKYC is looking for a Senior IT Support Specialist to help deliver the overall smartKYC product to our clients.

Most smartKYC employees have always operated from home but if the candidate is London-based (which isn’t a prerequisite), there is the potential to occasionally join colleagues in a co-working space, in due course. Most smartKYC colleagues are non-UK based.

Recruitment process: 

1) candidate profiles are checked to see if they match expectations;

2) if there is a potential match, there will be a 60-minute call to have a high-level review of the candidate profile and to explain what smartKYC does; in this interview well ask technical questions as well;

3) if the previous interview is successful, well have a second interview with our COO to assess other contract details.

,[Deploy smartKYC solutions on internal environments, Help customers deploy smartKYC solutions on their infrastructure, Perform IT certification (e.g., stress tests) of smartKYC solutions, Write IT documentation of smartKYC solutions, Security & Compliance: Ensure compliance with industry standards (e.g., ISO 27001, SOC 2, GDPR) by implementing best security practices (IAM, encryption, VPC security, GuardDuty), Collaboration: Work closely with development, security, and operations teams to deliver reliable and efficient solutions, Troubleshooting & Support: Provide technical expertise to our clients in diagnosing and resolving production and performance issues on their environments] Requirements: Linux, RDBMS, Git, Jira, Problem solving, Communication skills, Networks, Cloud, Elasticsearch, Tomcat, Windows Server, REST API, AWS, Docker, Python, Kubernetes, Postman, Helm, Bash script, Terraform, ActiveMQ Tools: Jira, Confluence, GitHub, SharePoint, Google Workspace, GIT, Agile, Kanban. Additionally: Training budget, International projects, No dress code, In-house trainings.

Kategorie

support

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