Remote Arabic-speaking Customer Support Associate @ Teleperformance Poland

Our requirements:

• Fluency in written and spoken Arabic​.  
• Intermediate level of written and verbal English. 
• Available for a minimum of 130 hours per month.  
• Experience in the call center or customer service industry. 
• Excellent communication skills. 
• Good analytical and organizational skills. 
• High school diploma or equivalent. 
• Experience or educational background in the online advertising or marketing field is a plus. 

Customer Support Associate with Arabic​

In this role you will play a crucial role in delivering high-quality customer service through email, chat and phone channels to our high-profile clients, who specialize in internet-based searching and video-sharing platforms.

Your primary responsibilities will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction.

To excel in this role, you will need to demonstrate proactive problem-solving skills and continuously strive to meet and exceed performance targets.

What we offer:

• Civil contract. 
• Remote work type. 
• Remote onboarding and training. 
• Schedule from Monday to Friday from between 8 AM and 6 PM.  

What more can you get?

• MyBenefit platform access (you can exchange points for a Multisport card, LuxMed healthcare or codes for other services such as shopping, travel, massage or food and many more). 
• Cooperation in a friendly, innovative and multinational environment allowing you to improve your language and personal skills. 
• Opportunity for development within the structures of our company. 

Recruitment process:

• Initial phone interview – we want to get to know you better! 
• Language verification. 
• Online interview with a recruitment representative and Team Manager. 
• You will receive feedback via a call within 2 working days after the interview. 

Join our team and apply today!

,[Provide high-quality online customer service via email, chat and phone. , Deliver efficient troubleshooting and query resolution. , Identify, qualify and overcome customer objections. , Meet deadlines with a fast-paced environment. ] Requirements: Excel, Communication skills, PM Additionally: Sport Subscription, Private healthcare, MyBenefit.

Kategorie

customerService

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