Junior End User Support (Mac & Linux) | SatoshiLabs

Informace
We are SatoshiLabs (https://www.satoshilabs.com/), world-renowned pioneers in digital security and a bitcoin-first tech holding. We defined a whole new industry and proudly stand behind extraordinary projects such as Trezor, Invity, Tropic Square and Vexl.

As a Junior End User Support at SatoshiLabs, you’ll help our colleagues with everyday technical topics — from onboarding newcomers to solving various IT-related issues with their laptops, VPNs, printers, OS updates etc.

If you have solid knowledge of macOS, enjoy helping people, are tech-savvy, curious, proactive and eager to learn, let us know about yourself!

This role is great for students or fresh graduates who want to gain hands-on experience in a real tech environment.

We’re open to both part-time (min. 20 h/week) or full-time cooperation. Are you in?

What youll do

* Take part in the onboarding of newcomers — handing over hardware, credentials, explaining best practices, etc.

* Support colleagues with day-to-day technical topics, such as:setup, configuration and maintenance of laptops

* ensuring devices meet internal security standards

* assistance with macOS / Linux

* managing user accounts and permissions

* helping with common IT issues (VPN, printers, network access, etc.)

Over time, you may also get the opportunity to support senior colleagues on selected tasks as part of your growth

About you

* You have good knowledge of macOS (hands-on experience with configuration, troubleshooting, and user settings)

* Linux knowledge is a plus

* You are user-oriented and enjoy helping people on a daily basis

* Strong technical thinking and a problem-solving mindset

* Willing to come to the office at least 2–3 days per week

* English B2+ (spoken & written)

* Experience with macOS MDM is beneficial

* Previous IT support / helpdesk experience is nice to have

What we offer

* Be a part of a brand that has revolutionized the crypto industry more than once

* Option to receive part of your compensation in bitcoin

* Budget for professional growth (training, courses, and workshops of your choice)

* Friendly, open culture with regular company events and get-togethers

* Renovated offices with a gym, football table, billiards, PlayStation, and 3D printer

* Other perks: MultiSport card, company mobile tariff, free parking, and more

Sounds good? We want to hear from you: submit your CV along with a cover letter. We’ll definitely get in touch with you as soon as we review your application, most likely within a week.
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