Infrastructure Monitoring Specialist with French @ Capgemini Polska Sp. z o.o.
(práce v Polsku)

Infrastructure Monitoring Specialist with French @ Capgemini Polska Sp. z o.o.

Polsko

YOUR PROFILE

• Very good verbal and written French language
• English at a communicative level
• customer support experience
• ServiceNow- proficient level
• knowledge of Linux- at least intermediate level
• Customer - focused attitude
• Good interpersonal and communication skills
• experience in IT
• very good IT knowledge
• dispatching of tickets,
• providing training for new joiners

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

Responsible for monitoring and callouts for PBPP auto incidents Daily Health checks and PMP4 auto incident resolution for Server DBA Network Storage Backup technologies in a P4x7 Data Centre Operations setup..

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.
• Power to build a sustainable, more inclusive future: Be the change and engage in our initiatives like IT Girls rEvolution Academy, CharITy Hackathon, Tree Planting or Grant Program.
• Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform,  Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. 
 

,[24x7 monitoring of ticketing tool, applications or monitoring tool consoles and take actions as per defined process, First level troubleshooting and resolution of Auto generated incidents for Server, Database, Storage and Network technologies (PP, PM, P4 priority), Perform Daily Health, Checks and taking actions as per defined process if any anomalies found, Handle deployments on prod environment, Call-out or escalate to LM or other stakeholders in case of any PB or PPauto incident as per defined process, Coordination and follow up with vendors (Like IBM/HP ...etc) for issues related to software/hardware, Prepare and send daily, weekly or monthly operations or status reports as required] Requirements: Communication skills Additionally: Training budget, Sport subscription, Private healthcare, International projects, Free coffee, Bike parking, Free parking, Mobile phone, In-house trainings, Modern office, No dress code.

Kategorie

support

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