GCP DevOps Engineer @ Infogain Technologies Sp. z o.o.

• 8+ years of experience in a DevOps or SRE role, with a strong focus on Google Cloud Platform (GCP).
• Expert-level proficiency with Terraform or similar IaC tools for managing complex GCP environments.
• Deep practical experience designing and implementing CI/CD pipelines (e.g., Cloud Build, Jenkins).
• Solid experience containerizing applications and managing orchestration platforms (e.g., Cloud Run or GKE).
• Strong scripting skills in Python or Go for automation tasks and custom integration services.
• Familiarity with the challenges and requirements of deploying software in a highly-regulated environment like a Contact Center, including real-time systems like call routing.

Must possess a legal work permit in Poland

For our client, we are seeking a dedicated GCP DevOps Engineer to drive the automation, resilience, and secure infrastructure deployment for our CCaaS modernization initiatives. This role will focus on creating robust CI/CD pipelines, automating infrastructure-as-Code (IaC), and ensuring a scalable, immutable, and fully auditable environment for all GCP resources.

Infrastructure Automation & CI/CD

• Infrastructure-as-Code (IaC): Develop, maintain, and secure all GCP infrastructure (VPC, IAM, BigQuery datasets, Pub/Sub topics, Cloud Functions, GKE/Cloud Run services) using Terraform or similar IaC tools.
• CI/CD Pipeline Development: Design and implement robust, fully automated CI/CD pipelines (e.g., using Cloud Build, Jenkins, or GitLab) for deploying Google CES and CCAI configurations (Dialogflow code, bot logic), custom integration services, and UDP data pipelines.
• Deployment Strategy: Implement blue/green or canary deployment strategies to minimize downtime and ensure reliable rollouts of new contact center features and AI model updates.

Data Platform (UDP) Automation & Reliability

• Data Pipeline Automation: Collaborate with Data Engineers to automate the provisioning and deployment of high-volume, real-time data ingestion pipelines (using Pub/Sub, Dataflow, and BigQuery) that power the UDP.
• Configuration Management: Automate the configuration and maintenance of cloud resources that support call routing, call setup, and channel integration logic to ensure consistency across environments.
• Scalability Management: Implement auto-scaling solutions for core contact center backend services and data processing components to handle peak call volumes and sudden spikes in data ingestion.

Security & Governance

• Policy-as-Code: Implement and enforce security policies and best practices (e.g., least-privilege IAM, network restrictions) using tools like Forseti or native GCP Policy Constraints.
• Artifact Management: Establish and manage artifact repositories (e.g., Artifact Registry) for all code, container images, and deployment artifacts.
• Monitoring & Observability: Integrate pipeline deployments with monitoring and observability tools, ensuring automated logging and alerting for failure points within Verint WFM integration and Salesforce channel integration components.

General benefits - depends on the form of employment

• Hybrid work model combining office & remote work
• Attractively located office with collaboration spaces
• Onsite parking space for employees
• Referral program with financial bonus
• Life Insurance
• Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment
• Access to internal Learning Platform with multiple trainings oriented for professional growth

Lifestyle benefits:

• Access to MyBenefit platform (Multisport included)
• Team Building activities
• Charity initiatives
• Working environment promoting diversity and inclusion

Health benefits:

• Private medical care - Platinum Package

,[] Requirements: GCP, Google Cloud Platform, IaC, Terraform, CI/CD, Cloud Build, Jenkins, Cloud Run, GKE, Python, Go Additionally: Private healthcare, Sport subscription, MyBenefit Platform, Team Building activities, Charity initiatives, Environment promoting diversity and inclusion, Training budget, Life Insurance, Referral program with financial bonus, Access to internal Learning Platform, Free parking.

Kategorie

devops

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