Experienced ERP Support Analyst ▪ 1st and 2nd line support 🌏 Friendly team, international environment and flexible working hours (office based in Blansko) Brno

Experienced ERP Support Analyst ▪ 1st and 2nd line support 🌏 Friendly team, international environment and flexible working hours (office based in Blansko)

We are looking for an experienced ERP Support Analyst to join our Information Systems Team in Blansko who will provide technical expertise and ensure smooth ERP operations across our EMEAI region.

This role is perfect for someone who enjoys troubleshooting, solving problems, and working closely with teams to improve ERP systems.

If you’re a strong communicator, ready to take ownership of challenges, and thrive in a collaborative environment, have strong analytical thinking – this could be a great fit!

✅ Good reasons to join us:

• We offer a competitive salary and stable employment in a growing international company.

• You will become part of a friendly team in Blansko with EMEAI/UK leadership support.

• We will support your professional growth through global projects and ongoing training.

• Our culture is human-oriented: open communication, approachable colleagues, supportive environment.

✅ Your role will be to:

• Provide 1^st and 2^nd line ERP support, resolve tickets and troubleshoot issues.

• Analyze business processes, replicate and resolve ERP problems.

• Use T-SQL to investigate issues, prepare datasets, create reports (SSRS, Excel) and manage backups.

• Configure ERP roles, security, and system settings.

• Support ERP upgrades and handle integration issues.

• Prepare training materials and deliver user training (onsite/remote).

• Work closely with Finance, Sales, Operations and other teams to improve ERP processes.

• Contribute to regional and global ERP projects.

✅ Do you have what we need?

• Degree in IT/Computer Science or related field OR 3+ years of ERP/SQL support experience.

• Working knowledge of ERP systems and SQL (experience with Infor Visual is an advantage).

• Experience with reporting tools (SSRS preferred).

• Understanding of ERP workflows and core business processes (order-to-cash, invoicing).

• Ability to write and optimize T-SQL queries (Stored Procedures, Triggers).

• Strong English skills, written and spoken + communicative knowledge of Czech OR Polish language.

• Willingness to travel internationally up to 10 days/year and work flexibly when needed.

• Ability to come to our office in Blansko (Czech Republic) – approximately 2x in 2 weeks.

Ready to take the next step in your career? Apply now and become part of a dynamic, global team!

We are ready to meet you.