Electrical Engineer with German/ Technical Support @ Antal
(práce v Polsku)

Electrical Engineer with German/ Technical Support @ Antal

Polsko

The “Technical Customer Support Representative Renewable Energy” (TCS/R) is responsible for providing the highest quality of technical customer support through the company’s technical after-sales support service line. Duties include answering incoming calls and online (non-voice interactions) to the company service line and resolving all types of primarily technical customer issues, helping mainly PV installers / PV professionals.

The company offers:

• Employment on a contract basis in an international company with an established market position,
• Attractive salary,
• Extensive adaptation process – during which you will get to know our company from the inside and quickly start to feel like you are at home,
• Multisport sports card,
• Medical care for the employee with the possibility of expanding the package to include family members,
• Group insurance,
• Financial bonuses for holidays and vacations,
• Meals with additional payment from the employer,
• A unique combination of a family atmosphere with international standards and professionalism

,[Maintains the technical after-sales support of the company service line and uses communication and troubleshooting skills to provide customer support to mainly electrical PV installers / PV professionals., Provides technical support on several company products and customer groups., Resolve >90% of your contacts without involving other people., Ability to follow technical troubleshooting guides and technical knowledge to determine technical / procedural resolution or escalation path., Other duties as may be required or assigned.] Requirements:

Kategorie

electricalEng

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