Digital Workplace Modernization Solutions Specialist Praha hl.m., Praha

Digital Workplace Modernization Solutions Specialist

POPIS POZICE:
Are you ready for a new challenge?
Can you stand the pressure of responsibility?
Do you like to make things more modern, efficient, automated and based on quality?

One of the biggest international companies in the Czech Republic is looking for a new team member who will take the Business Analyst position. This is a nice opportunity to learn new things and expand the area of your expertise.

Main responsibilities:
? Support and Optimization of Digital Collaboration Platforms, oversee the daily operation and lifecycle of modern workplace technologies, including but not limited to enterprise productivity suites, communication systems, and file-sharing environments
? Incident Response and Root Cause Analysis, rapidly respond to service disruptions, investigate root causes, and implement long-term corrective measures to enhance system resilience and prevent future occurrences
? User Access and License Management, administer license provisioning and deprovisioning processes in accordance with internal governance and approval workflows, ensuring proper entitlement control
? System Performance and Usage Monitoring, regularly evaluate system health and utilization metrics; generate insights from platform analytics, audit trails, storage capacity trends, and usage patterns to support proactive platform management
☁ Cloud Environment Oversight, manage cloud-based communication tools, conferencing solutions, and shared file repositories, ensuring high availability, compliance, and usability across teams
? Technology Deployment Support, contribute to the implementation and validation of both cloud-native and on-premise solutions, supporting hybrid environment stability and consistency
? Platform Administration, serve as an active contributor within the enterprise tenant governance group, participating in strategic decisions regarding configurations, permissions, and policies

? Project Leadership and Coordination, lead and coordinate the successful execution of digital workspace-related initiatives from intake and planning through implementation and closure, ensuring timelines, budgets, and business outcomes are met
? Upgrade & Maintenance Management, support the scheduling and coordination of regular system upgrades, patches, and service changes while minimizing operational disruption and ensuring business continuity

BENEFITY:
* Annual bonus
* Flexible working hours
* Flexible Home office
* 5 weeks of vacation
* 5 sick days
* Cafeteria
* Meal vouchers
* Contributions to accident and life insurance
* Contributions to pension
* Refreshments at your workplace
* Corporate events

POŽADAVKY:
✅ Full eligibility to work in the Czech Republic, including valid work authorization where applicable
- Fluent English, both written and spoken, is essential, you’ll be collaborating across international teams and communicating with senior stakeholders
? A university degree in Information Technology or a related field, along with at least 3 years of hands-on experience in IT environments, ideally with a focus on digital workplace tools
? Strong interpersonal and communication skills, with the ability to effectively engage with colleagues and leadership across different departments and organizational levels

? Demonstrated experience in supporting and managing Microsoft 365 services and Active Directory in a business environment

? Familiarity with opening and managing support cases with Microsoft, and ideally holding current Office 365 certifications (or a willingness to keep them up to date on a recurring basis)

? Hands-on exposure to SCCM and/or Intune is considered a strong advantage

? Solid foundational understanding of networking principles such as IP, DNS, SMTP, and other protocols relevant to collaboration and productivity platforms
? A proactive mindset with the ability to manage multiple tasks, contribute to team efforts, and step in for occasional emergency support outside regular hours, particularly for high-impact systems

✈ Willingness and flexibility to travel occasionally, based on business needs