📝 Podrobnosti o nabídce práce
Location: Sofia, Bulgaria
Full-Time | On-site / Hybrid Options Available
About the Role
Do you speak Czech fluently and enjoy helping people? Are you looking for a fresh start in a multicultural environment where your communication skills truly make a difference?
Were looking for a Czech-speaking Customer Service Agent to join our growing team in Sofia. In this role, youll provide support to Czech-speaking customers, helping them resolve issues and ensuring a smooth and positive experience.
What Youll Do
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Respond to Czech-speaking customers via phone, email, or live chat.
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Help customers with product information, orders, technical issues, and general inquiries.
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Log interactions accurately in the CRM system.
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Collaborate with internal departments to solve more complex problems.
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Maintain a high level of professionalism and customer satisfaction in every interaction.
What Were Looking For
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Fluent Czech (C1 or higher) and strong English skills (B2 or higher).
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Previous experience in customer support is a plus but not required full training is provided.
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Comfortable using computers and communication tools.
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A friendly, patient, and problem-solving mindset.
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Residing in Sofia or open to relocating (relocation assistance available).
What We Offer
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Competitive base salary plus performance-based bonuses.
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Relocation support: flight coverage and temporary accommodation included.
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Paid training and opportunities for career development.
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Private health insurance and wellness benefits.
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A modern, centrally located office in Sofia.
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Flexible working options (hybrid work possible).
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Supportive, diverse team and a welcoming company culture.
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Fun social activities and internal growth opportunities.
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Lokalita: Praha
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Nástup: IHNED
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❓ Vše, co o této práci potřebujete vědět
👉 Kde je tato práce?
Práce je v lokalitě Praha.
👉 Kdo na tuto pozici nabírá?
Nabídku zveřejnila firma The lemon Consulting.
👉 Kdy je nástup?
Nástup je od IHNED.