Customer Service Representative with Polish/Germany

Customer Service Representative with Polish/Germany

If you enjoy working in a dynamic, client-focused environment where communication and problem-solving are key, this role could be a great fit for you.

• Interface directly with assigned customers and/or suppliers to build and maintain strong business relationships
• Play a key role in ensuring a positive customer experience
• Address order and system support issues promptly and communicate resolutions back to customers and suppliers
• Ensure flawless execution of collections processes and cash application processes
• Support the resolution of customer complaints and queries in a timely and effective manner

• Fluent English and one other language Polish/German
• University degree (fresh graduates welcome)
• At least 1 year of experience in customer service or logistics (advantage)
• Strong communication skills
• Goal-oriented mindset (solution-focused)

• Onsite work in a multinational team for a global company
• 120 CZK meal vouchers fully compensated by the company
• 5 weeks of holidays
• Annual bonus paid out in your January salary
• Recognition award in the form of Flexi Pass vouchers (wellbeing budget)
• Covering the first 2 days of sickness with 100% of the salary
• Fully paid days off as a compensation for a public holiday during the weekend
• Possibility to get a MultiSport card