Customer Service Representative with French Praha

Customer Service Representative with French

Join us in shaping the future of the dental industry

Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. Our teams in Prague are crucial in bringing this mission to life by supporting global operations. With us, you will empower professionals around the world to deliver exceptional dental services every day.

🔶 What is your role going to look like?

• Together with team members you will be supporting the French market 🇫🇷

• Act as a primary point of contact for our clients and commercial teams

• Big part of your day will be order management - receiving, monitoring, and processing customer orders in ERP.

• You will also handle complaints or any other requests from our clients.

• You can expect receiving requests primarily via email (CRM) or phone.

🔶 Job Requirements:

• Native or business fluent in French 🇫🇷

• Fluent in English 🇬🇧

• Customer centric approach

• Good communication skills (efficient, friendly and positive)

• Curiosity and drive for continuous improvement

• Experience or ability to learn CRM and ERP tools

• Organizational skills and attention to details

🔶 What can you look forward to?

• WELL certified offices 🏆: We’re the only office in CEE with Platinum certification in WELL - program that guarantees and monitors highest quality in physical office environment (used materials, quality of air/water, room temperature...) initiatives supporting mental wellbeing of employees (casual dress code, webinars, sport challenges)

• Ulekare.cz – medical support for you and your family (24/7 medical consultation, appointments, vaccinations)

• 25 days of vacation 🌴

• 4 paid sick days

• Meal vouchers

• Hybrid work model

• Company events

• Contribution to wellness and leisure activities - Multisport and Edenred 🏋

• Retirement plan contribution and life insurance

• Language courses

• Employee Assistance Program (free consultations in mental health, legal and financial areas for you and your family members

• Company discounts 🦷

• Attractive work environment in Prague 8 – Libeň

• Free parking in the office

Join our team and help us innovate the dental industry!