Customer Engagement Assistant @ Fenige
(práce v Polsku)

Customer Engagement Assistant @ Fenige

Polsko

• Highly motivated to deliver great results quickly and with attention to quality;
• Comfortable working under pressure and meeting tight deadlines, even with demanding clients;
• Fluent in Polish, English and Russian (C-level);
• Solid knowledge of MS Office;
• Strong communication skills and a team-oriented mindset;
• Excellent organizational and planning skills.

Fenige is a dynamically developing Polish fintech that implements payment technologies for merchants and money transfer systems within Mastercard and VISA payment organizations. Being a principal acquiring member, it offers acquiring (e-commerce), card-to-card transfers and card withdrawals. 

Our team consists of people with passion and energy for action, ready to give 100% of themselves. We believe in what we do, hence we are looking for people like us.

,[Manage the flow of documents within the company;, Implement systems and procedures to track document movement and monitor progress;, Prepare and complete contracts, annexes, and other legal or contractual documents accurately and on time;, Stay up to date with changes in documentation requirements, policies, and procedures, and incorporate them into daily processes;, Support Customer Engagement Managers in client coordination — scheduling meetings, preparing agendas, and ensuring smooth communication between internal teams and clients;, Handle customer onboarding in line with internal procedures and guidelines;, Work closely with sales, marketing, and operations teams to ensure consistency and alignment in meeting client needs;, Assist in preparing reports and analyzing client-related data.] Requirements: Additionally: Sport subscription, Training budget, Private healthcare, International projects, Free coffee, Bike parking, Shower, Free snacks.

Kategorie

customerService

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