Customer Care Agent with Czech Relocate to Sofia! Hradec Kralove, Hradec Králové

Customer Care Agent with Czech Relocate to Sofia!

Take your career to the next level!

We are looking for Czech-speaking professionals to join our expanding team in Sofia, Bulgaria. If you have strong communication skills and a passion for delivering exceptional service, this is your chance to grow in a fast-paced international environment.

Your Role:

As a Customer Care Specialist, you will be responsible for assisting customers via chat, email, and phone, ensuring they receive the best possible support. You will provide accurate information, resolve issues, and maintain a strong customer relationship.

Your Daily Tasks:
Assist customers with inquiries and resolve their concerns
Maintain up-to-date knowledge of the brand and products
Work with internal systems to manage customer interactions
Provide a friendly and professional service at all times

Your Skills & Experience:

Czech fluency (near native – written & verbal)
Strong English proficiency (written & verbal)
Previous experience in customer service is an advantage
Great communication and active listening skills
Ability to multitask and work efficiently
High attention to detail and problem-solving abilities

What We Offer:

Full-time role with rotating shifts (8:00 a.m. – 10:00 p.m.)
Attractive salary + monthly performance-based bonuses
Fully covered training & development programs
Office in a prime location with excellent transport connections
Opportunities for career progression
Comprehensive benefits package

Additional Perks:
Health & Life Insurance
Multisport card
Transport allowance
Paid leave for education
Bonus for life events
Company discounts & events

Relocation Package:

14-night hotel stay
Advance payment available
Travel reimbursement

Location: Sofia, Bulgaria
Language Requirement: Czech
Time Type: Full-time

Apply Now!