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Business Technical Services Analyst @ SquareOne

Remote

Must-Have Requirements

  • Professional experience with APIs (e.g., Postman or similar tools).
  • Hands-on project experience, preferably in technical environments.
  • Incident management experience, ideally in service-oriented or enterprise support roles.
  • Bachelor’s Degree in IT or related field.
  • Fluent English (written and verbal, C1–C2 level).
  • Willingness to work Poland 2:00 PM – 10:00 PM shift.
  • On-call availability (rotating schedule).

 Nice-to-Have Skills

  • 3–4 years of relevant experience.
  • Masters degree in IT or related field.
  • Experience in the financial or credit card industry.
  • Familiarity with:
    • Oracle PL/SQL, C/C++, VB.NET, ASP.NET.
    • Microsoft Visual Studio.
    • UNIX/Linux environments.

  • Certifications such as ITIL or PMP.
  • Knowledge of Prime Licensing code.
  • Understanding of payment and bankcard systems.

Job Title: Business Technical Services Analyst
Location: 100% Remote
Work Hours: 2:00 PM – 10:00 PM (Poland time) | 8:00 AM – 4:00 PM EST

Rate: 50-70 pln/h netto + VAT B2B

 Project Description

We are looking for a Business Technical Services Analyst to join a dynamic technical services team supporting enterprise-level clients. You will be the key contact point for business and technical support, ensuring smooth delivery, issue resolution, and ongoing client success. This is a long-term remote role aligned with US working hours, primarily supporting clients in the financial services sector.


     

    ,[Provide Level 1 technical support and incident management (including on-call rotation)., Act as a single point of escalation and governance for assigned client relationships., Monitor adherence to SLA metrics., Translate client business requirements into technical specifications., Coordinate with project, compliance, and release teams to ensure successful delivery and system stability., Maintain detailed system and client documentation., Assist in evaluating change requests and supporting small-to-mid-sized technical projects.] Requirements: API, Postman, Degree, Oracle, SQL, C, C++, ASP.NET, Visual Studio, ITIL, PMP

    Kategorie

    support

    • Podrobné informace o nabídce práce
      Firma: SquareOne
      Lokalita: Remote
      Odvětví práce: support
      Pracovní pozice: Business Technical Services Analyst @ SquareOne
      Směnnost práce fulltime - 40 hours per week
      Nástup do práce od: IHNED
      Nabízená mzda: neuvedeno
      Nabídka přidána: 31. 7. 2025
      Pracovní pozice aktivní
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    Práce Business Technical Services Analyst @ SquareOne: Často kladené otázky

    👉 V jakém městě se nabízí nabídka práce Business Technical Services Analyst @ SquareOne?

    Práce je nabízena v lokalitě Remote.

    👉 Jaká firma nabírá na tuto pozici?

    Tato nabídka práce je do firmy SquareOne.

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