Customer Care Representative for Notino - DUTCH
Popis pozice
Beauty improves self-confidence, opens person's heart and increases determination. Beauty shall belong to everyone. Notino is here to make this come true.We are proud to provide our clients with a very high-quality service in order to satisfy their needs and to remain loyal to our company. For these reasons, our customer care department is a key part of our company and is crucial for our world-wide success.Therefore, we are currently looking for new enthusiastic people to join our Customer Care team for Dutch market in Prague. As a customer care representative you should be empathetic and most importantly, you should be able to provide our customers with help in the most effective way and deal with their potential issues in Dutch.
What is going to be a part of your workload?
- Providing our Dutch clients with support via e-mail and calls
- Creating, editing and being responsible for person's order
- Taking care of administrative agenda of clients' orders including payments, replacements, and communication with supplier and warehouse
- Presenting information about the products we offer in relation to customers' preferences
- Cooperating with marketing department with regard to translations and reviews
What are the qualities we´d like to see in you?
- Proficient knowledge of Dutch language regarding both writing and speaking skill as you are going to deal with our Dutch customers
- High empathy capacity and professional attitude
- Excellent communication and presentation skills
- Enthusiasm for personal development
- Heart beating for your team in Notino
What are we going to reward you with?
- A full-time job in fast growing international company with unique culture
- Super-friendly team holding your back
- Attractive benefit package where you can find employee discounts, Multisport card, teambuilding events, relax zone and much more
- Perspective and strong company's support
- Possibility to work in new-fashioned and elegant workspace in Prague/Brno or working remotly from your home
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